We seek a skilled and passionate User Researcher to join our dynamic team, focused on developing and enhancing our voice-based productivity app. As a User Researcher, you will play a critical role in understanding our users' needs, behaviors, and preferences to drive the development of intuitive and user-friendly features. Your expertise in quantitative and qualitative research methods will be invaluable in informing our product strategy and decision-making processes.

Responsibilities

1. Conduct primary research: Plan, execute, and analyze user research studies to gain insights into user needs, motivations, and behaviors related to our voice-based productivity app.

2. Employ quantitative methods: Utilize Outcome Driven Innovation (ODI) techniques and other quantitative research methods to measure user satisfaction, identify pain points, and track user engagement and retention metrics.

3. Conduct user interviews: Design and conduct user interviews to gather qualitative data, uncover user preferences, and identify usability issues and opportunities for improvement.

4. Analyze and synthesize data: Analyze both qualitative and quantitative data collected from user research activities, and distill key findings to provide actionable recommendations for product development.

5. Collaborate with cross-functional teams: Work closely with product managers, designers, engineers, and other stakeholders to ensure research insights are effectively integrated into product development cycles.

6. Develop user personas: Create and refine user personas based on research findings to facilitate a user-centered design approach and ensure product features align with user needs.

7. Stay up-to-date with industry trends: Stay informed about industry trends, best practices, and emerging research methodologies to continuously enhance the user research process and contribute to the overall product roadmap.

Qualifications

1. Experience in user research: Minimum of X years of experience in conducting user research for digital products, preferably in the mobile app or voice-based application domain.

2. Proficiency in quantitative research methods: Demonstrated experience in applying quantitative research methods such as Outcome Driven Innovation (ODI) or similar frameworks to drive product insights and decision-making.

3. Strong qualitative research skills: Proven expertise in conducting user interviews, usability testing, and other qualitative research methods to gather rich insights and uncover user preferences.

4. Analytical mindset: Ability to analyze both quantitative and qualitative data, draw meaningful conclusions, and translate findings into actionable recommendations for product improvements.

5. Excellent communication skills: Strong verbal and written communication skills to effectively articulate research findings, present insights, and collaborate with cross-functional teams.

6. User-centric mindset: Deep understanding of user-centered design principles and a passion for creating products that meet user needs and enhance user experience.

7. Bachelor's degree in a relevant field: A degree in Human-Computer Interaction, Psychology, Sociology, or a related discipline is preferred.

We create tools that help people communicate and organize their everyday lives. Our software enables task-focused communication and is intended for use in small groups. Our current product is an iOS app that features several embedded machine-learning algorithms. We plan to add other gateways to the platform soon. Our office is located in Berlin. We're flexible about remote and hybrid work arrangements.